Privacy Policy

Privacy Policy

Last Updated: 26 September 2026

At Convert & Measure, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or contact our team.

This may include:

  • Full name
  • Company or organisation name
  • Email address
  • Telephone number
  • Job title or professional role
  • Business requirements
  • Service or project information
  • Information submitted through enquiry or contact forms
  • Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general website usage information.

2. How We Use Your Information

We use the information we collect to operate our website, respond to enquiries, and provide our professional services.

Your information may be used to:

  • Respond to your enquiries and requests.
  • Understand your business and project requirements.
  • Arrange discovery calls and consultations.
  • Provide information about our services.
  • Prepare proposals and recommendations.
  • Deliver and manage our professional services.
  • Communicate with existing or potential clients.
  • Improve our website, services, and user experience.
  • Analyse website performance and visitor behaviour.
  • Maintain the security and functionality of our website.
  • Comply with applicable legal and regulatory requirements.

We will only use your personal information where we have a lawful basis to do so.

3. Information Submitted Through Contact Forms

When you submit an enquiry through our website, we may collect the information you provide in order to respond to your request.

This information may include your name, email address, telephone number, company information, and details about your requirements.

We may use this information to contact you regarding your enquiry, discuss your requirements, provide relevant information, or arrange a consultation.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, understand how visitors use our website, and improve the overall user experience.

Cookies may be used for:

  • Essential website functionality
  • Website performance
  • Analytics and measurement
  • Understanding visitor behaviour
  • Improving website content and usability

Where required by applicable law, we will obtain consent before using non-essential cookies.

You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

5. Analytics and Website Usage

We may use analytics and measurement technologies to understand how visitors interact with our website.

This may help us understand:

  • Which pages receive the most visits.
  • How visitors navigate through our website.
  • How users interact with our content.
  • Website performance and technical issues.
  • General visitor trends and engagement.

Analytics information is used to improve the performance, usability, and effectiveness of our website.

Where third-party analytics services are used, those providers may process information in accordance with their own privacy policies.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our website, manage our business, or deliver our services.

These may include:

  • Website hosting providers
  • IT and technology providers
  • Website analytics providers
  • Email and communication services
  • Professional advisers
  • Service providers supporting our business operations
  • Government authorities or regulatory bodies where legally required

Where appropriate, we take reasonable steps to ensure that third-party service providers handle personal information securely and only for authorised purposes.

7. Data Security

We take reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

We therefore cannot guarantee the absolute security of information transmitted to or from our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The nature of the information.
  • The purpose for which it was collected.
  • Our relationship with you.
  • Legal, accounting, or regulatory requirements.
  • Any contractual or business requirements.

When personal information is no longer required, we may securely delete or anonymise it where appropriate.

9. Your Privacy Rights

Depending on the applicable data protection laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information in certain circumstances.
  • Request restriction of processing in certain circumstances.
  • Object to certain types of processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your information where applicable.

If you wish to exercise any of these rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

Where permitted by applicable law, we may contact you with information about our services, professional offerings, or relevant business updates.

Where consent is required, we will obtain appropriate consent before sending marketing communications.

You can opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

These websites operate independently from Convert & Measure and may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. International Data Transfers

Some of the service providers and technology platforms we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate measures to ensure that the information is handled in accordance with applicable data protection requirements and appropriate safeguards are used where required.

13. Children’s Privacy

Our website and services are primarily intended for businesses, organisations, and professional users.

We do not knowingly collect personal information from children for marketing or other unrelated purposes.

If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We recommend reviewing this Privacy Policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have any questions about this Privacy Policy, how we handle your information, or wish to exercise your privacy rights, please contact us.

Convert & Measure

Email: sales@convertmeasure.com
Phone: +44 7545 542955

Address: Regus – Atterbury Lakes Fairbourne Drive Atterbury, Milton Keynes Buckinghamshire, MK10 9RG United Kingdom